Returns & Exchanges
We want you to feel confident and beautiful in your Simone Pérèle lingerie, which is why we offer a 30-day return window for items in original condition with tags attached. Please ensure all garments are tried on over your own underwear to maintain hygiene standards.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your unworn items with all original labels and tags attached in the original shipping box or a similar protective mailer.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing